Our core values are embedded in this statement, and they are:

• Serving – We are not here only to advance our careers and ourselves, but we are here to serve others and help them to advance and succeed. It is a selfless, not selfish, approach to life and work.
• Utmost – This adverb places a proper emphasis on the level of one’s commitment to quality. We do it whole-heartedly even if it takes a bit longer or if it requires extra effort.  In other words, you are performing work with your best efforts.
• Quality – This noun is purposefully subjective allowing us to define it by our cherished core values, see items 1 – 7 below.

1. Honesty – You are to express the truth in all circumstances – even if it hurts your pride or the company’s pocketbook.
2. Integrity – You are doing the right thing – even if no one is looking.
3. Good workman like manner – You are ensuring conformity with codes, drawings, specification requirements and EMS standards for excellence. The phrase, “It looks good from my house” is not the right attitude to foster good workmanship.
4. Respect – You are treating others such as clients, vendors, subcontractors, co-workers and supervisors with respect such as what you would want for yourself.
5. Professionalism – You are conducting yourself in a manner recognized as normal business standards of excellence for your field. It also entails keeping a level head and emotions under control while engaged in the working environment. Belittling or talking down to others, bullying and vulgar language is not professional or respectful.
6. Cooperation – You are working to advance the good standing of EMS. You do not compete against EMS in plumbing, HVAC and Electrical business activities during off hours.
7. Forgiveness – In the course of your interactions with fellow colleagues, there may arise occasional conflicts. Despite our best efforts to foster harmony and clarity, we recognize that we are all fallible humans navigating complex social dynamics. Conflict, unfortunately, can sometimes be inevitable.  At EMS management, we are committed to assisting in the resolution of these conflicts. Initially, we encourage both parties involved to engage in direct communication, fostering an environment of humility, honesty, and openness. It’s essential to prioritize understanding and value for one another, setting aside pride where necessary.  Forgiveness and the willingness to acknowledge mistakes are pivotal in these situations. Holding onto bitterness and anger only serves to detriment oneself. Should attempts at resolution prove unsuccessful, management is available to intervene and arbitrate the situation.